Privacy Policy
This Privacy Policy describes how Güneşli Meyveevi, located at 42 Atatürk Caddesi, Kat 3, Izmir, Izmir, 35220, Turkey, collects, uses, and protects your personal data when you use our online platform or engage with our services.
We are committed to protecting your privacy and processing your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Turkish Personal Data Protection Law (KVKK).
Data Controller
The data controller responsible for the processing of your personal data is Güneşli Meyveevi, with its registered address at 42 Atatürk Caddesi, Kat 3, Izmir, Izmir, 35220, Turkey.
Data We Collect
We collect different types of information in connection with our services:
1. Personal Data: This includes information you provide to us directly, such as your name, address, telephone number, and payment details when you place an order, register on our site, or contact us. If you request home delivery services, we collect the necessary delivery address and contact information.
2. Usage Data: We automatically collect information on how our service is accessed and used. This may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.
How We Use Your Data
We use the collected data for various purposes, including:
- To provide and maintain our service, including processing orders for fresh seasonal fruits, exotic fruit varieties, fruit baskets, arrangements, and fresh squeezed juices.
- To process payments for services rendered.
- To manage your account or registration on our site.
- To provide home delivery services, which necessitates using your address and contact details.
- To communicate with you regarding your orders, inquiries, or requests.
- To improve and personalize your experience on our site.
- To send you promotional communications, where legally permitted or with your consent.
- To detect, prevent, and address technical issues.
- To comply with legal obligations and protect our legal rights.
The legal bases for processing your data include the necessity to perform a contract with you (e.g., processing and delivering your order), compliance with a legal obligation, our legitimate interests (e.g., improving our services, marketing), or your consent.
Data Sharing
We may share your personal data with third-party service providers who perform services on our behalf, such as payment processors, IT service providers, and logistics partners necessary for home delivery. These third parties are obligated to protect your data and use it only for the purposes for which we disclose it to them.
We may also disclose your personal data if required to do so by law or in response to valid requests by public authorities.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Security of Data
The security of your data is important to us. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We implement appropriate technical and organizational measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data. These may include the right to:
- Access your personal data.
- Request correction of inaccurate personal data.
- Request erasure of your personal data.
- Request restriction of processing your personal data.
- Object to the processing of your personal data.
- Request data portability.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us in writing using the address provided below.
Cookies
We use cookies to enhance your experience on our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
For any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact us in writing at:
Güneşli Meyveevi
42 Atatürk Caddesi, Kat 3
Izmir, Izmir, 35220
Turkey